Compassionate Front Office Administrator(Part-Time Remote)

Einan's Funeral Homes; Kennewick (WA); Hybrid; USD 25,000 - 33,000; Part time

Job summary

CODA Alternative Funeral & Cremation and Compassionate Cremation Society seek an Office Administrator to support front office operations. You will greet families, answer calls, and maintain records while ensuring compassionate service.

The role emphasizes accuracy in vital records, coordination with counties, and timely scheduling for families and funeral directors. This part-time, in-office position may allow remote work with approval.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license.
• Background check required.
• Health Department authorization.
• Ability to read, write and communicate effectively in English.
• Must possess a compatible smartphone.

Responsibilities

• Serve as primary contact for families, visitors, and vendors.
• Answer and route incoming calls with empathy and clarity.
• Provide location coverage during breaks or absences.
• Maintain a welcoming and organized front office environment.
• Process death certificates, affidavits, permits, and authorizations per WA state regulations.
• Track vital records and communicate with counties/state agencies.
• Release cremated remains, copies, and personal property with proper identification.
• Maintain accurate digital records and standard naming conventions.
• Assist with case intake in Passare and verify information.
• Assist with scheduling for families and funeral directors.
• Maintain obituaries on the company website and social media.

Skills

Customer service

Communication

Data entry

Team collaboration

Empathy

Education

High school diploma or equivalent

Tools

Microsoft Office

Passare

Job description

CODA Alternative Funeral & Cremation and Compassionate Cremation Society seek an Office Administrator to support front office operations. You will greet families, answer calls, and maintain records while ensuring compassionate service.

The role emphasizes accuracy in vital records, coordination with counties, and timely scheduling for families and funeral directors. This part-time, in-office position may allow remote work with approval.