Administrative Assistant — Compassionate Funeral Support

Foundation-Partners-Group; Town of Florida (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Prescription Coverage

401k Match

Life Insurance

Disability Insurance

Vacation & Sick Pay

Wellness Rewards

Job summary

Foundation Partners Group is seeking an Administrative Assistant to provide clerical support to managers, team members, and client families. You will answer phones, schedule, prepare correspondence, and handle data entry in a compassionate funeral-industry environment.

The role requires at least a high school diploma and 3+ years in a small business office. Proficiency in Microsoft Office and strong attention to detail are essential.

Qualifications

• High school diploma or the equivalent.
• Minimum three years of work experience in a small business office environment — funeral industry experience a plus.
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Able to use and learn multiple computer software, systems, and other office equipment.
• High attention to detail and accuracy, with excellent follow-up skills.
• Able to establish and maintain effective internal and external work processes.

Responsibilities

• Answer phones and field questions with appropriate phone etiquette, greet and interact with families, and handle inquiries and direct them accordingly.
• Familiar with Microsoft Office Suite, company software programs, email, social media, text, online portals, live webinars, and updating the funeral home website as needed.
• Strong communication and grammatical skills, with the ability to proof work.
• Monitor accounts and financials related to receipt books, deposit policies, and receivables. Close accounts when appropriate and complete product inventory.
• Ensure all funeral service delivery items, such as cremation permitting, death certificate filing, and other documentation, are carried out professionally and promptly.
• Maintain neat and presentable office area and office equipment as necessary, take responsibility for inventory, and reorder office supplies as needed.
• Participate in weekly updates with supervisors to share and exchange resources and ideas to meet goals; complete monthly and quarterly financial and administrative processes.

Skills

MS Office

Phone etiquette

Data entry

Organization

Communication

Team collaboration

Education

High School Diploma

Job description

Foundation Partners Group is seeking an Administrative Assistant to provide clerical support to managers, team members, and client families. You will answer phones, schedule, prepare correspondence, and handle data entry in a compassionate funeral-industry environment.

The role requires at least a high school diploma and 3+ years in a small business office. Proficiency in Microsoft Office and strong attention to detail are essential.