Compassionate Administrative Specialist

Legacy Funeral Group, Llc; New Braunfels (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Legacy Funeral Group is seeking an Administrator to be the face of the location, delivering the highest level of customer service to visitors and families, in person and on the phone. The role provides administrative support to funeral home, cemetery, crematory, and related facilities, coordinating meetings, drafting memos, and generating reports.

You will manage invoicing and expenses, maintain contracts and licenses, handle communications with management, and ensure careful attention to detail

Qualifications

• High School Diploma or Equivalent.
• Two years of administrative support experience.
• Proficiency in MS Outlook, Excel, Word, and PowerPoint.
• Experience in bookkeeping or accounting is helpful but not required.

Responsibilities

• Enters contract details into information system and maintains other related documents
• Orders and checks memorial to ensure accuracy
• Processes annual funeral home and cemetery license renewals
• Codes and scans invoices
• Processes accounts payable and other accounting support transactions
• Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members
• Files and maintains customer information
• Enters contract details into information system and maintains other related documents
• Orders and checks memorial to ensure accuracy
• Maintains office and facility supplies as well as fax machines, copiers, and network printers
• Good written and verbal communication skills are needed for interactions with grieving families, co-workers, and other stakeholders to generate accurate and timely responses to questions and requests in a calm, professional manner
• Collaborates easily with co-workers, keeps shared information up to date, and works well independently
• Communicates in a timely and effective manner with management
• Excellent attention to detail while simultaneously handling a range of time sensitive tasks

Skills

Customer service

Communication

Attention to detail

Time management

Education

High School Diploma or Equivalent

Tools

MS Outlook

Excel

Word

PowerPoint

Job description

Legacy Funeral Group is seeking an Administrator to be the face of the location, delivering the highest level of customer service to visitors and families, in person and on the phone. The role provides administrative support to funeral home, cemetery, crematory, and related facilities, coordinating meetings, drafting memos, and generating reports.

You will manage invoicing and expenses, maintain contracts and licenses, handle communications with management, and ensure careful attention to detail