Compassionate Front Desk Specialist - Per Diem, Healthcare

Complete Care, Inc.; Chicago (IL); On-site; USD 22,000 - 30,000; Part time

Job summary

Complete Care, a premier healthcare pillar in Chicago, IL, seeks a compassionate Receptionist to be the face of the facility. You will handle phones, greet visitors, and support administrative tasks. As the first contact, you’ll route inquiries, log visitors, assist residents and families, and help maintain a secure, welcoming environment.

Per diem shifts include varied times, weekends as needed. Ideal candidate has a high school diploma, strong communication, proficiency in MS Office, and a

Qualifications

• Education: High School Diploma or equivalent.
• Experience: Required prior experience in high-touch Customer Service environments.
• Technical: Proficient in Microsoft Office (Word, Excel, Outlook); ability to navigate multi-line phone systems efficiently.
• Soft Skills: Professional appearance, exceptional verbal/written communication, tact under pressure.
• Mindset: Proactive, compassionate approach to assisting residents and staff.
• Ability to multi-task during high-traffic periods and work independently with integrity.

Responsibilities

• Operate a high-volume multi-line telecommunications system with professional screening and routing.
• Provide a Gold Standard welcome to all visitors; manage lobby security via visitor logs, access control, and surveillance.
• Act as a resourceful first responder for resident and family needs; report concerns to the Administrator.
• Perform high-level data entry, word processing, and filing; maintain confidential records and coordinate daily mail/courier distribution.
• Oversee supply inventory and procurement to ensure uninterrupted operations.

Skills

Communication skills

Professional appearance

Customer service experience

Independent with integrity

Education

High School Diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Multi-line phone system

Job description

Complete Care, a premier healthcare pillar in Chicago, IL, seeks a compassionate Receptionist to be the face of the facility. You will handle phones, greet visitors, and support administrative tasks. As the first contact, you’ll route inquiries, log visitors, assist residents and families, and help maintain a secure, welcoming environment.

Per diem shifts include varied times, weekends as needed. Ideal candidate has a high school diploma, strong communication, proficiency in MS Office, and a