Compassionate Front Desk & Scheduling Specialist

Alleviocare; Santa Fe (NM); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off (PTO)

Job summary

Alleviocare in Santa Fe, New Mexico is seeking a Patient Experience Specialist responsible for scheduling patient appointments and providing assistance in a welcoming medical office environment.

You'll be expected to handle patient inquiries and ensure smooth operations in the office while providing compassionate service. Relevant experience in a medical front office setting is required, along with strong communication skills and an understanding of medical insurance.

Qualifications

• One year or more of medical front office experience.
• Demonstrated understanding of medical insurance benefits and ability to explain benefits to patients.
• Ability to work quickly with high accuracy.

Responsibilities

• Schedule appointments and answer patient inquiries.
• Maintain an organized medical office environment.
• Collect copays and perform money handling tasks.

Skills

Medical front office experience

Understanding of medical insurance benefits

Attention to detail

Friendly demeanor

Understanding of ICD 10 and CPT coding

Clear communication

Job description

Alleviocare in Santa Fe, New Mexico is seeking a Patient Experience Specialist responsible for scheduling patient appointments and providing assistance in a welcoming medical office environment.

You'll be expected to handle patient inquiries and ensure smooth operations in the office while providing compassionate service. Relevant experience in a medical front office setting is required, along with strong communication skills and an understanding of medical insurance.