Patient Experience & Scheduling Specialist

ALLEVIO CARE, LLC; Utah; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

PTO and company holidays

Job summary

Allevio Care, LLC in Utah is seeking Patient Experience Specialists to schedule appointments, answer patient inquiries, and assist in the office, ensuring a welcoming, calm environment for patients and families.

You will check in patients, manage phones and reminders, collect copays, verify demographics and insurance, print and file documents, and support physicians and staff in delivering compassionate service.

Qualifications

• One year or more of medical front office experience.

Responsibilities

• Always exhibits professional behavior.
• Smiles and helps patients feel comfortable. Provides a great patient experience.
• Welcome and check in patients.
• Answer phones, schedule patient appointments and surgeries, send appointment reminders and follow-ups through calls or emails.
• Collect copays and other fees and perform proper money handling tasks.
• Confirming and entering patients’ demographics and insurance information.
• Print fee tickets, visit update sheets, lab reports, and other paper documents.
• Check patients out, make return appointments, and collect payment for any services or products received.
• Answer questions posed by patients and educate them on products or services they receive.
• Work as a team and provide overall support for the physicians and other office staff.

Skills

Front office experience

Customer service

Communication skills

Attention to detail

Job description

Allevio Care, LLC in Utah is seeking Patient Experience Specialists to schedule appointments, answer patient inquiries, and assist in the office, ensuring a welcoming, calm environment for patients and families.

You will check in patients, manage phones and reminders, collect copays, verify demographics and insurance, print and file documents, and support physicians and staff in delivering compassionate service.