Compassionate Front Desk & Patient Services Specialist

Holy Redeemer; Northern (KY); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Redeemer Health in Kentucky is seeking a friendly medical receptionist to manage phones, schedule appointments, greet patients, and collect demographic and insurance data. You will enter information into the scheduling and billing system and perform check-in/check-out tasks.

The role also includes preparing referrals for HMO patients, collecting fees for services, and supporting clinical services. Confidentiality and accurate data handling are essential to patient care.

Qualifications

• High school graduate or equivalent required.
• Six months to one year experience as medical secretary/receptionist preferred.
• Impeccable communication and interpersonal skills essential.
• Excellent computer/technology skills required.
• Ability to problem-solve and work under pressure.
• Confidentiality and professional demeanor required.

Responsibilities

• Answer phones, schedule appointments, greet patients on arrival.
• Enter patient demographics, insurance data, and visit/charge data into scheduling and billing systems.
• Handle check-in and check-out processes and end-of-day deposits.
• Prepare referrals for HMO patients and collect fees for services rendered.
• Support clinical services in the office and perform basic health screening if qualified.

Skills

Communication

Interpersonal skills

Problem solving

Team collaboration

Confidentiality

Technology skills

Creative thinking

Positive attitude

Adaptability

Organization

Office software

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Redeemer Health in Kentucky is seeking a friendly medical receptionist to manage phones, schedule appointments, greet patients, and collect demographic and insurance data. You will enter information into the scheduling and billing system and perform check-in/check-out tasks.

The role also includes preparing referrals for HMO patients, collecting fees for services, and supporting clinical services. Confidentiality and accurate data handling are essential to patient care.