Medical Front Desk & Patient Experience Coordinator

Norton Healthcare; Louisville (KY); On-site; USD 21,000 - 28,000; Full time

Job summary

Norton Healthcare in Louisville is seeking a Receptionist to serve as the liaison between the physician and patient. You will answer calls, determine the nature of inquiries, schedule appointments, greet patients, collect registration and insurance data, and update the billing system.

You may assist with charge entry, referrals, and pre-certifications while supporting patient flow throughout the practice. The role emphasizes age-appropriate care principles and requires a welcoming,

Qualifications

• No experience required; on-the-job training provided.
• High school diploma or GED preferred.

Responsibilities

• Answer phones and route calls; schedule appointments.
• Greet patients and family; obtain registration and insurance data.
• Update billing system and assist with charge entry and referrals.
• Coordinate patient flow and assist with pre-certifications and tests.

Skills

Spanish

Education

High School Diploma or GED

Job description

Norton Healthcare in Louisville is seeking a Receptionist to serve as the liaison between the physician and patient. You will answer calls, determine the nature of inquiries, schedule appointments, greet patients, collect registration and insurance data, and update the billing system.

You may assist with charge entry, referrals, and pre-certifications while supporting patient flow throughout the practice. The role emphasizes age-appropriate care principles and requires a welcoming,