Patient-Centered Medical Office Assistant

Methodist Le Bonheur Healthcare; Memphis, Northern (TN, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Methodist Le Bonheur Healthcare in Memphis is seeking a Medical Office Assistant to support front desk functions in the ambulatory/clinic site, including answering phones, triaging calls, registering patients in the EMR, preparing chart contents, and collecting payments.

The role emphasizes patient- and family-centered care, teamwork with clinicians and staff, and accurate data entry, scheduling, and customer service aligned with MLH values.

Qualifications

• High school diploma or equivalent required.
• Preferred: insurance verifications or authorizations.
• Scheduling experience preferred.
• Knowledge of medical terminology helpful.

Responsibilities

• Answer phones and triage patient calls.
• Register patients in the EMR and ensure accuracy of demographics.
• Collect co-pays and insurance information to ensure payment.
• Greet patients and provide excellent customer service.

Skills

Front desk

EMR proficiency

Patient communication

Scheduling

Billing payments

Education

High School Diploma or Equivalent

Job description

Methodist Le Bonheur Healthcare in Memphis is seeking a Medical Office Assistant to support front desk functions in the ambulatory/clinic site, including answering phones, triaging calls, registering patients in the EMR, preparing chart contents, and collecting payments.

The role emphasizes patient- and family-centered care, teamwork with clinicians and staff, and accurate data entry, scheduling, and customer service aligned with MLH values.