Compassionate Front Desk Concierge

S.E. Combined Services of Florida; Pflugerville (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

S.E. Combined Services of Florida is seeking a front desk receptionist to greet guests, answer phones, and manage routine administrative tasks at our Pflugerville, TX location. The role involves directing visitors, handling mail, and maintaining a professional environment for clients and families.

Responsibilities include assisting with basic typing and data entry, coordinating with staff, and supporting office operations during business hours, including weekends as needed.

Qualifications

• Six months general office, receptionist, or administrative support experience preferred.
• Proficient at operating telephones, fax, copier.
• Education: High School Diploma or equivalent.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building.
• Notifies staff members when appointments arrive and escorts guests to appropriate room.
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues.
• Receives deceased belongings from family and follows chain of custody procedures.
• Answers, screens, and routes incoming calls to appropriate staff members.
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture.
• Receives incoming mail and packages.
• Maintains organized and current electronic and paper files and records, such as deeds and trust files.
• May perform light typing, proofreading, data entry or printing.

Skills

Communication skills

Telephone etiquette

Professional demeanor

Interpersonal skills

Education

High School Diploma

Tools

MS Office Suite

Telephone systems

Job description

S.E. Combined Services of Florida is seeking a front desk receptionist to greet guests, answer phones, and manage routine administrative tasks at our Pflugerville, TX location. The role involves directing visitors, handling mail, and maintaining a professional environment for clients and families.

Responsibilities include assisting with basic typing and data entry, coordinating with staff, and supporting office operations during business hours, including weekends as needed.