Receptionist

S.E. Combined Services of Florida; Pflugerville (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

S.E. Combined Services of Florida is seeking a front desk receptionist to greet guests, answer phones, and manage routine administrative tasks at our Pflugerville, TX location. The role involves directing visitors, handling mail, and maintaining a professional environment for clients and families.

Responsibilities include assisting with basic typing and data entry, coordinating with staff, and supporting office operations during business hours, including weekends as needed.

Qualifications

• Six months general office, receptionist, or administrative support experience preferred.
• Proficient at operating telephones, fax, copier.
• Education: High School Diploma or equivalent.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building.
• Notifies staff members when appointments arrive and escorts guests to appropriate room.
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues.
• Receives deceased belongings from family and follows chain of custody procedures.
• Answers, screens, and routes incoming calls to appropriate staff members.
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture.
• Receives incoming mail and packages.
• Maintains organized and current electronic and paper files and records, such as deeds and trust files.
• May perform light typing, proofreading, data entry or printing.

Skills

Communication skills

Telephone etiquette

Professional demeanor

Interpersonal skills

Education

High School Diploma

Tools

MS Office Suite

Telephone systems

Job description

Our associates celebrate lives. We celebrate our associates.

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

JOB RESPONSIBILITIES

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing

MINIMUM REQUIREMENTS

Education

High School Diploma or equivalent

Experience

Six months general office, receptionist, or administrative support experience preferred

Proficient at operating telephones, fax, copier

Knowledge, Skills and Abilities

• Working knowledge of MS Office Suite
• Clear and professional speaking voice and tone
• Professional interpersonal skills to handle sensitive and confidential situations
• Position continually requires demonstrated poise, tact and diplomacy
• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Postal Code: 78660

Category (Portal Searching): Administration and Clerical

Job Location: US‑TX - Pflugerville