Front Desk Concierge - Compassionate Welcome & Calls

Service Corporation International; Ellenton (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Service Corporation International is seeking a front desk receptionist for our Ellenton, FL location. You will greet visitors, route calls, and provide courteous office support to families during difficult times.

Responsibilities include answering phones, directing inquiries, maintaining filing systems, and assisting staff with light typing and data entry. A professional, compassionate demeanor and strong MS Office skills are essential.

Qualifications

• High School Diploma or equivalent required.
• Six months general office/reception experience preferred.
• Proficient with telephones, fax, copier.
• Strong phone and in-person communication skills.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building.
• Notifies staff when appointments arrive and escorts guests to appropriate room.
• Answers routine questions about services, products, location directions, etc.
• Notifies management of customer service and security issues.
• Receives deceased belongings following chain of custody procedures.
• Answers, screens, and routes incoming calls to staff.
• Maintains waiting area and provides beverages as needed.
• Receives mail and packages and maintains filing records.
• May perform light typing, proofreading or data entry.
• Work schedule includes Saturdays and/or Sundays and beyond standard hours.

Skills

MS Office

Phone etiquette

Professional communication

Education

High School Diploma or equivalent

Job description

Service Corporation International is seeking a front desk receptionist for our Ellenton, FL location. You will greet visitors, route calls, and provide courteous office support to families during difficult times.

Responsibilities include answering phones, directing inquiries, maintaining filing systems, and assisting staff with light typing and data entry. A professional, compassionate demeanor and strong MS Office skills are essential.