Compassionate Front Desk & Care Coordinator

Reliant Care Management Company; Kansas City (MO); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Disability Insurance

Vision Insurance

Employee Assistance Program

401(k)

Life Insurance

Paid Time Off

Job summary

Reliant Care Management Company is seeking a Receptionist to greet residents, families, and visitors with warmth and professionalism. You will manage the front desk, route calls, and provide facility information, ensuring a welcoming and secure front entrance.

The role requires strong communication, organization, and the ability to multitask in a fast-paced healthcare environment. Weekend/holiday shifts are included, with support across departments.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Proficiency with Microsoft Office Suite and familiarity with office equipment.

Responsibilities

• Greet and assist residents, families, and visitors in a warm, professional manner.
• Answer and direct incoming phone calls to the appropriate departments or staff.
• Manage the front desk and reception area to be clean, organized, and inviting.
• Provide information to visitors and callers regarding the facility, policies, and services offered.
• Maintain visitor logs and ensure compliance with security and safety protocols.
• Schedule and coordinate appointments for residents, staff, and visitors as needed.
• Assist with administrative tasks, such as filing, data entry, and maintaining records.
• Sort and distribute incoming mail, packages, and other deliveries.
• Monitor and maintain supplies for the reception area.
• Collaborate with other departments to ensure seamless communication and support.
• Handle emergency situations promptly by contacting the appropriate personnel or emergency services.

Skills

Communication

Organizational skills

Office software

Customer service

Multitasking

Education

High school diploma

Tools

Printers & copiers

Job description

Reliant Care Management Company is seeking a Receptionist to greet residents, families, and visitors with warmth and professionalism. You will manage the front desk, route calls, and provide facility information, ensuring a welcoming and secure front entrance.

The role requires strong communication, organization, and the ability to multitask in a fast-paced healthcare environment. Weekend/holiday shifts are included, with support across departments.