Weekend Care Desk Coordinator

VISTA RIDGE NURSING AND REHABILITATION CENTER; Lewisville (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Priority Management Group, LLC invites you to join our care-focused team as a front desk receptionist at our facility. You will greet residents, route calls, and support administrative operations with a positive, energetic demeanor.

Ideal candidates have a high school diploma or equivalent (preferred) and at least one year of experience in a nursing home setting. We value friendly communication and a service-oriented attitude to enhance resident satisfaction.

Qualifications

• Meets and greets residents and orients them to facility services such as telephone, cable, dietary preferences, laundry and activities.
• Resolves customer requests and complaints; provides information to improve customer service.
• Acts as liaison between residents and other departments.
• Maintains a high level of customer service and professionalism.

Responsibilities

• Meets and greets all new residents to facility; orients to services.
• Resolves customer requests, questions and complaints; provides information to improve customer service.
• Serves as liaison between residents and other departments.
• Answers telephone and directs callers to correct station; takes messages for staff.
• Updates resident directory including resident names, room locations, and telephone extensions.
• Other duties as assigned.

Skills

Positive personality

Good communication

Friendly demeanor

Energetic

Education

High school diploma or equivalent

Job description

Priority Management Group, LLC invites you to join our care-focused team as a front desk receptionist at our facility. You will greet residents, route calls, and support administrative operations with a positive, energetic demeanor.

Ideal candidates have a high school diploma or equivalent (preferred) and at least one year of experience in a nursing home setting. We value friendly communication and a service-oriented attitude to enhance resident satisfaction.