Compassionate Final Gift & Memorial Coordinator

COVE Animal Health; Middletown (CT); Presencial; USD 28.000 - 33.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Employee Assistance Program

Continuing Education Opportunities

Pet Care Discount 75%

Team Events

Career Growth Opportunities

And more

Descripción de la vacante

Pieper Memorial Veterinary Center in Middletown, CT is seeking a compassionate Customer Service Representative / Final Gift Coordinator. This part-time role combines client service with coordinating final gift and memorial services for pets, providing empathetic, accurate support to grieving families.

The ideal candidate is organized, detail-oriented, and able to communicate sensitively with clients while maintaining professionalism and accuracy.

Formación

• Previous customer service experience is required.
• Strong communication and interpersonal skills.
• Ability to communicate with empathy and professionalism during emotionally sensitive situations.
• Exceptional organizational skills and attention to detail.
• Ability to manage multiple responsibilities while maintaining accuracy.
• Strong computer and administrative skills.
• Ability to work independently and as part of a team.
• Commitment to providing exceptional client service.

Responsabilidades

• Communicate with clients professionally and compassionately.
• Answer phones and assist with client inquiries.
• Coordinate final gift and memorial services accurately and respectfully.
• Provide updates and information to clients regarding memorial arrangements.

Conocimientos

Customer service

Communication

Empathy

Attention to detail

Multitasking

Administrative skills

Teamwork

Client service excellence

Herramientas

EzyVet

Descripción del empleo

Pieper Memorial Veterinary Center in Middletown, CT is seeking a compassionate Customer Service Representative / Final Gift Coordinator. This part-time role combines client service with coordinating final gift and memorial services for pets, providing empathetic, accurate support to grieving families.

The ideal candidate is organized, detail-oriented, and able to communicate sensitively with clients while maintaining professionalism and accuracy.