Compassionate Family Service Counselor - Pre-Need Sales

Service Corporation International; Hewlett (NY); Hybride; USD 50 000 - 100 000; Plein temps

Résumé du poste

Service Corporation International in Hewlett, NY is seeking a Family Service Counselor to lead generation, build relationships with families, and present pre-need options. The role emphasizes sales targets, customer service, and collaboration with funeral directors and location managers.

Minimum requirements include a high school diploma and some college; an insurance license may be required by state law. Strong communication and time-management skills are essential, with evenings/weekends

Qualifications

• High school diploma or equivalent; 1-2 years of college preferred.
• Experience in customer service or sales is a plus.
• Insurance license if required by state law and board rules.

Responsabilités

• Lead generation and prospecting activities averaging 1-2 hours daily.
• Obtain referrals from families served at the location.
• Network with community and civic groups.
• Present services to families and referred clients with professionalism.
• Maintain activity levels and productivity tracking.
• Build trust-based relationships and follow up for referrals.
• Collaborate with funeral directors and cemetery staff to ensure seamless service.
• Prepare for appointments with attention to detail and timely responses.

Connaissances

Excellent communication

Sales skills

Relationship building

Prospecting

Time management

Formation

High school diploma or equivalent

1-2 years of college

Outils

CRM software

Description du poste

Service Corporation International in Hewlett, NY is seeking a Family Service Counselor to lead generation, build relationships with families, and present pre-need options. The role emphasizes sales targets, customer service, and collaboration with funeral directors and location managers.

Minimum requirements include a high school diploma and some college; an insurance license may be required by state law. Strong communication and time-management skills are essential, with evenings/weekends