Compassionate Pre-Need Sales Counselor

S.E. Combined Services of Florida; Gotha (FL); Sur place; USD 50 000 - 100 000; Plein temps

Résumé du poste

S.E. Combined Services of Florida is seeking a Family Service Counselor to assist families with at-need cemetery arrangements and pre-need plans, delivering compassionate, personalized service and serving as the primary contact for families.

Responsibilities include lead generation, nurturing relationships with families, and coordinating with funeral directors and location staff to ensure seamless, high-quality service while supporting revenue goals.

Qualifications

• High school diploma or equivalent; 1–2 years of college or equivalent.
• 1–2 years of customer service or sales experience preferred.
• Insurance license if required by state law.

Responsabilités

• Lead generation: prospect and build referrals, network, present to families.
• Build relationships with families: respond promptly, listen, and understand needs.
• Provide timely, respectful service and ensure family satisfaction.
• Collaborate with funeral directors and location staff to deliver high-quality service.
• Prepare for appointments and handle inquiries with professionalism and attention to detail.
• Support aftercare and protect families through education on pre-planning.

Connaissances

Customer service

Sales

Communication

Formation

High school diploma or equivalent

1–2 years of college or equivalent

Description du poste

S.E. Combined Services of Florida is seeking a Family Service Counselor to assist families with at-need cemetery arrangements and pre-need plans, delivering compassionate, personalized service and serving as the primary contact for families.

Responsibilities include lead generation, nurturing relationships with families, and coordinating with funeral directors and location staff to ensure seamless, high-quality service while supporting revenue goals.