Compassionate Family Service & Pre-Need Specialist

Service Corporation International; Bayamón (PR); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA

Disability insurance

Life Insurance

401(k) Match

Employee Assistance

Job summary

Service Corporation International in Bayamón, PR is seeking a Family Service Counselor to serve families by offering compassionate, personalized funeral and pre-need planning services. You will build relationships, present options, and generate revenue while maintaining the highest standards of professionalism and ethics.

You will lead prospecting and client outreach, handle inquiries promptly, collaborate with funeral directors and staff to ensure seamless service now and for the future, and

Qualifications

• High school diploma or equivalent with some college
• Experience in customer service or sales preferred
• Ability to obtain insurance license if required by state/province

Responsibilities

• Prospect and lead generation for 1–2 hours daily
• Obtain referrals from families served
• Explain and present options to families
• Maintain and track activity levels
• Build relationships with families
• Respond to client inquiries promptly and professionally
• Collaborate with funeral directors and staff to provide seamless service
• Prepare for appointments with professionalism and attention to detail

Skills

Customer service

Sales

Presentation skills

Empathy

Computer skills

Education

High school diploma

Some college

Tools

Computer software

Job description

Service Corporation International in Bayamón, PR is seeking a Family Service Counselor to serve families by offering compassionate, personalized funeral and pre-need planning services. You will build relationships, present options, and generate revenue while maintaining the highest standards of professionalism and ethics.

You will lead prospecting and client outreach, handle inquiries promptly, collaborate with funeral directors and staff to ensure seamless service now and for the future, and