Family Service Counselor – Pre-Need & Memorial Sales

Sci Corp; Caguas (PR); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with Company match

Life Insurance

Sick Leave

Short-Term Disability

Long-Term Disability

Voluntary Accidental Death or Dismeme…

Job summary

Sci Corp in Caguas, PR seeks a Family Service Counselor to assist families with cemetery and pre-need arrangements, delivering personalized service and driving revenue. You will lead prospecting, present options, and build trust with families.

Responsibilities include generating leads, scheduling appointments, responding to inquiries with empathy, and collaborating with funeral directors and staff to ensure seamless service. Prior experience in sales or customer service is valued.

Qualifications

• High school diploma or equivalent.
• 1-2 years of college or an equivalent of education and experience.
• 1-2 years of customer service or sales industry experience preferred.
• Current state/province issued driver's license with an acceptable driving record.
• Insurance license if required by state/province law and as prescribed by each state board.

Responsibilities

• Prospect for leads and generate referrals.
• Build relationships with families through attentive service.
• Collaborate with funeral directors and staff to ensure seamless service.
• Explain and present options to families and answer inquiries.
• Prepare for appointments and manage follow-up with families.

Skills

Customer service

Sales

Communication

Empathy

Office software

Education

High school diploma or equivalent

1-2 years of college

Job description

Sci Corp in Caguas, PR seeks a Family Service Counselor to assist families with cemetery and pre-need arrangements, delivering personalized service and driving revenue. You will lead prospecting, present options, and build trust with families.

Responsibilities include generating leads, scheduling appointments, responding to inquiries with empathy, and collaborating with funeral directors and staff to ensure seamless service. Prior experience in sales or customer service is valued.