Compassionate CSR - Healthcare Support & Growth

Horizon Health And Wellness; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Professional development

Competitive pay

Medical insurance

Dental insurance

Vision insurance

401k with match

Paid time off

Tuition reimbursement

Job summary

Horizon Health and Wellness, Inc. in Phoenix, AZ, is seeking a Customer Service Representative to join our team. The role requires a high school diploma or GED, a friendly demeanor, and the ability to handle multiple tasks with accuracy.

Knowledge of electronic medical records is preferred. Applicants should be at least 21 years old, computer literate, and capable of typing about 35 words per minute with accuracy.

Qualifications

• High School diploma or GED is required or equivalent.
• Ability to demonstrate empathy and compassion to individuals in distress.
• Must be computer literate and type ~35 wpm with ~85% accuracy.

Responsibilities

• Provide courteous customer service over the phone and in person.
• Assist patients with appointment scheduling and general inquiries.
• Maintain accurate records and follow intake procedures as required.

Skills

Customer service

Empathy

Communication

Typing 35 WPM

Education

High School diploma or GED

Tools

EMR/Electronic Medical Records

Job description

Horizon Health and Wellness, Inc. in Phoenix, AZ, is seeking a Customer Service Representative to join our team. The role requires a high school diploma or GED, a friendly demeanor, and the ability to handle multiple tasks with accuracy.

Knowledge of electronic medical records is preferred. Applicants should be at least 21 years old, computer literate, and capable of typing about 35 words per minute with accuracy.