Customer Service Representative

Horizon Health And Wellness; Queen Creek (AZ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Professional development and career advancement opportunities

Competitive compensation

Medical, dental, vision insurance

401k investment plan with company match

Generous paid time off and paid holidays

Tuition reimbursement

Job summary

Horizon Health And Wellness in Queen Creek, AZ seeks a full-time Customer Service Representative to enhance the quality of life for individuals, families, and communities we serve. Ideal candidates possess a high school diploma and strong customer service skills.

The role offers opportunities for professional development, competitive compensation, and comprehensive health insurance. Join us in making a difference!

Qualifications

• 2 years equivalent customer service experience preferred.
• Pleasant demeanor with empathy and compassion for individuals in distress.
• Computer literacy and ability to type 35 wpm with 85% accuracy.

Responsibilities

• Provide high standards of customer service.
• Attend to multiple tasks accurately with minimal oversight.

Skills

Customer Service

Bilingual English/Spanish

Education

High School diploma or GED

Job description

Job Details

Job Location: Queen Creek, AZ 85142

Position Type: Full Time

Education Level: High School

Job Shift: Day

Job Category: Customer Service

Horizon Health and Wellness, Inc. has offered quality healthcare services to central and southern Arizona for over 40 years. Our mission is to enhance the quality of life of the individuals, families and communities we serve, and empower them to attain their optimum potential. Our most important organizational philosophy is Kindness Matters. It is how we do our business and an essential component in all of our interactions with our patients and with each other.

We offer:

• Professional development and career advancement opportunities
• Competitive compensation
• Medical, dental, vision insurance
• 401k investment plan with company match
• Generous paid time off and paid holidays
• Tuition reimbursement
• The opportunity to help us make a difference in the lives of the patients and communities we serve.

Qualifications

Horizon Health and Wellness has Customer Service Representative (CSR) employment opportunity. We are looking for an outgoing, friendly and organized individual to join our team. High standards of Customer Service are required.

• High School diploma or GED
• Education and/or experience equivalent to 2 years preferred.
• Possess pleasant and friendly demeanor
• Ability to demonstrate empathy and compassion to individuals who are in distress due to physical or behavioral health issues.
• Must be 21 years of age or older.
• Possess knowledge of general filing system.
• Must be computer literate and possess ability to type approximately 35 wpm with 85% accuracy.
• Ability to attend to multiple tasks accurately and with minimal oversight
• Working knowledge/familiarity with electronic medical record preferred but not required
• Must obtain a Fingerprint clearance card and be able to pass a background check.
• Possess valid driver's license, reliable transportation and phone

Qualifications Preferred

• Bilingual English/Spanish