Remote Customer Service Representative - Growth & Impact

Horizon Health and Wellness; United States; Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k with company match

Paid time off (PTO) and holidays

Tuition reimbursement

Professional development

Job summary

Horizon Health and Wellness, Inc. is seeking a friendly, organized Customer Service Representative to join our remote team. You will handle inquiries, schedule appointments, and support patients with empathy and professionalism.

Requirements: high school diploma or GED, 21+, ability to type ~35 wpm, computer literacy, and willingness to pass background and fingerprint checks. Bilingual English/Spanish preferred.

Qualifications

• High School diploma or GED is required or preferred.
• Ability to demonstrate empathy and compassion to individuals in distress.
• Must be 21 years of age or older and possess a valid driver's license.
• Must be computer literate and type approximately 35 wpm with ~85% accuracy.
• Ability to handle multiple tasks accurately with minimal oversight.
• Fingerprints clearance and background check required.
• Experience with electronic medical records is preferred but not required.

Skills

Customer service

Empathy

Multitasking

Computer literacy

Typing 35 wpm

Education

High School diploma or GED

Job description

Horizon Health and Wellness, Inc. is seeking a friendly, organized Customer Service Representative to join our remote team. You will handle inquiries, schedule appointments, and support patients with empathy and professionalism.

Requirements: high school diploma or GED, 21+, ability to type ~35 wpm, computer literacy, and willingness to pass background and fingerprint checks. Bilingual English/Spanish preferred.