Compassionate CSR - Fast-Paced Veterinary Front Desk

VCA Animal Hospitals; Everett (MA); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid vacation

Parental leave

Life insurance

Disability insurance

Headspace mental health

Employee discounts

Career growth

Volunteer opportunities

Job summary

VCA Everett Animal Hospital in Everett, MA is seeking an experienced Client Service Representative (CSR) for full-time or part-time roles. Join a six-doctor, AAHA-accredited practice that values professionalism, teamwork, and excellent client communication.

You will greet clients, schedule appointments, answer phones, process payments, and coordinate with our medical team in a fast-paced environment to ensure compassionate care for every patient.

Qualifications

• Experience in fast-paced client service environments.
• Previous veterinary or medical reception preferred.
• Strong communication and empathy with clients.
• Ability to handle multiple priorities at front desk.

Responsibilities

• Greet clients and manage appointments
• Coordinate front desk operations with the medical team
• Answer phones and respond to client inquiries
• Process payments and maintain records

Skills

Customer service

Communication

Multitasking

Front desk

Education

High school diploma or equivalent

Tools

POS system

Veterinary software

Job description

VCA Everett Animal Hospital in Everett, MA is seeking an experienced Client Service Representative (CSR) for full-time or part-time roles. Join a six-doctor, AAHA-accredited practice that values professionalism, teamwork, and excellent client communication.

You will greet clients, schedule appointments, answer phones, process payments, and coordinate with our medical team in a fast-paced environment to ensure compassionate care for every patient.