Veterinary Client Experience Coordinator

VCA Inc.; Everett (MA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth)

Paid Time Off and Holidays

Top-Tier Mental Health and Wellbeing Resources

Company-Paid Short- and Long-Term Disability

Continuing Education Allowance

Fertility and Family Building Support

Digital Exercise Therapy

Commuter Benefits

Three Free Optimum Wellness Plans for Pets

Job summary

VCA Inc. is looking for a Client Service Coordinator in Everett, Massachusetts, to drive client and pet flow through the hospital effectively. This role involves coordinating care with a focus on maximizing the productivity of the veterinary team while ensuring excellent communication with clients.

Competitive pay of $16.93 - $21.63 hourly based on experience, with extensive benefits including comprehensive health coverage and generous retirement plans.

Qualifications

• Excellent communication skills for client interaction.
• Ability to coordinate team efforts to maximize productivity.
• Strong problem-solving abilities to handle client issues efficiently.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Ensure good team communication and client satisfaction.
• Coordinate the care of clients and pets effectively.

Skills

Client communication

Team coordination

Customer service

Problem-solving

Job description

VCA Inc. is looking for a Client Service Coordinator in Everett, Massachusetts, to drive client and pet flow through the hospital effectively. This role involves coordinating care with a focus on maximizing the productivity of the veterinary team while ensuring excellent communication with clients.

Competitive pay of $16.93 - $21.63 hourly based on experience, with extensive benefits including comprehensive health coverage and generous retirement plans.