Compassionate Clinic Receptionist — Patient Check-In & Scheduling

CHI; Council Bluffs (IA); On-site; USD 22,000 - 31,000; Full time

Job summary

CHI Health Clinic in Council Bluffs, IA seeks a friendly Clinic Receptionist to be the welcoming heart of our clinic. You will manage patient check-in, handle calls, and schedule visits to keep care moving smoothly.

You will collect accurate insurance and payment details, copy and scan documents into the EMR, and prepare charts for upcoming appointments, ensuring compliance with policies. Strong interpersonal skills and proficiency with basic technology are essential, along with a patient,

Qualifications

• One year of customer service, clerical, or business-related experience.

Responsibilities

• Check-in patients and complete intake paperwork.
• Answer and direct phone calls.
• Schedule appointments following office guidelines.
• Capture insurance details and collect copays.
• Copy/scan documents into the EMR.
• Prepare charts for upcoming visits.

Skills

Customer service

Communication

Scheduling

Tools

EMR Software

Job description

CHI Health Clinic in Council Bluffs, IA seeks a friendly Clinic Receptionist to be the welcoming heart of our clinic. You will manage patient check-in, handle calls, and schedule visits to keep care moving smoothly.

You will collect accurate insurance and payment details, copy and scan documents into the EMR, and prepare charts for upcoming appointments, ensuring compliance with policies. Strong interpersonal skills and proficiency with basic technology are essential, along with a patient,