Clinic Front Desk & Patient Concierge

CommonSpirit Health; Omaha (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

CHI Health Clinic is seeking a Clinic Receptionist at Alegent Creighton Clinic to be the welcoming face and first point of contact for patients. You will handle front office duties, schedule appointments, verify patient information, process payments, and support timely communication for appointment delays.

The role requires at least one year of customer service or clerical experience and a patient-centered approach aligned with our mission and privacy standards.

Qualifications

• One year of customer service, clerical, or business-related experience is required.
• Excellent communication skills and attention to detail are essential.
• Maintain patient confidentiality and follow clinic policies.

Responsibilities

• Greet patients and register them efficiently at check-in and check-out.
• Schedule patient appointments according to office guidelines.
• Collect and verify patient demographics and insurance information, including co-pays and deductibles.
• Process payments and coordinate follow-up appointments.
• Communicate any appointment delays to patients and staff.

Skills

Customer service

Clerical

Communication

Job description

CHI Health Clinic is seeking a Clinic Receptionist at Alegent Creighton Clinic to be the welcoming face and first point of contact for patients. You will handle front office duties, schedule appointments, verify patient information, process payments, and support timely communication for appointment delays.

The role requires at least one year of customer service or clerical experience and a patient-centered approach aligned with our mission and privacy standards.