Clinic Receptionist

CommonSpirit Health; Elkhorn Precinct (NE); On-site; USD 18,000 - 23,000; Full time

Job summary

CommonSpirit Health is seeking a Clinic Receptionist to be the welcoming hub of our clinic. You will manage patient reception, coordinate administrative tasks, use technology for smooth operations, and guide diverse patient populations to feel at ease while understanding their care instructions.

Key duties include check-in, phone management, appointment scheduling, collecting patient information and copays, and EMR documentation to ensure compliant, efficient care journeys.

Qualifications

• One year of customer service, clerical, or business-related experience.
• None, upon hire.

Responsibilities

• Check-in patients at visit time and complete necessary paperwork to ensure efficient admitting.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, including copays and deductibles.
• Copy/scan patient access materials into the EMR.

Skills

Customer service

Communication skills

Technology proficiency

Job description

Job Summary and Responsibilities

As a Clinic Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey.

Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions.

To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.

• Perform Patient Check-in at the time of visit and complete all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials (e.g.ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepare charts for patient appointments making sure all necessary information is complete.

Job Requirements

Required

• One year of customer service experience, clerical, or business-related experience
• None, upon hire

Where You'll Work

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.