Clinical Admin Assistant: Patient Care & Scheduling

CHI; Council Bluffs (IA); On-site; USD 22,000 - 32,000; Full time

Job summary

CHI Health Clinic in Council Bluffs, IA, is seeking a Medical Support Assistant to be the first point of contact, ensuring smooth patient flow and strong administrative support in a busy health setting.

You will handle scheduling, registration, and documentation, coordinate referrals, process basic billing, greet patients, prepare exam rooms, and support the care team with empathy and professionalism in every interaction.

Qualifications

• Must complete CNA program approved by State Health Department upon hire.
• Must complete EMR training program upon hire.
• Basic Life Support (CPR) certification upon hire.

Responsibilities

• Assist with general patient care following clinic workflows.
• Greet and prepare patients for the provider and document intake.
• Manage scheduling, registration, and record-keeping with confidentiality.
• Coordinate referrals and assist with billing.
• Maintain clean, stocked exam rooms and supportive patient communications.

Education

CNA certification

EMR training

BLS/CPR certification

Job description

CHI Health Clinic in Council Bluffs, IA, is seeking a Medical Support Assistant to be the first point of contact, ensuring smooth patient flow and strong administrative support in a busy health setting.

You will handle scheduling, registration, and documentation, coordinate referrals, process basic billing, greet patients, prepare exam rooms, and support the care team with empathy and professionalism in every interaction.