Compassionate Cemetery Office Coordinator

Automatic Data Processing, Inc.; Farmington (NM); On-site; USD 19,000 - 22,000; Full time

Job summary

The Cemetery Office Admin at Automatic Data Processing, Inc. in Farmington, NM handles daily office operations, supports sales staff, and coordinates appointments for families arranging burial services.

The role emphasizes discretion, empathy, and accurate record-keeping in a sensitive environment. The ideal candidate is highly organized, detail-oriented, and proficient with Microsoft Office and CRM systems, with 2+ years in administrative or sales-support roles.

Qualifications

• High school diploma or equivalent required; associate’s or bachelor’s degree is a plus.
• 2+ years of administrative, customer service, or sales support experience.
• Experience in funeral, cemetery, or real estate industries is a plus.
• Proficiency in Microsoft Office Suite and CRM software.
• Ability to maintain confidentiality and professionalism with grieving families.
• Excellent communication, organizational, and problem-solving skills.

Responsibilities

• Manage office operations, answer phones, respond to emails, and greet visitors.
• Maintain records of property sales, burial arrangements, and customer information.
• Prepare contracts, deeds, and other cemetery documents.
• Coordinate appointments between families and sales representatives.
• Track burial plots, crypts, and memorial products inventory.
• Process payments and maintain financial records related to sales.
• Assist with timekeeping responsibilities for other employees.

Skills

Organizational skills

Multitasking

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree in business administration or related field

Tools

Microsoft Office Suite

CRM software

Job description

The Cemetery Office Admin at Automatic Data Processing, Inc. in Farmington, NM handles daily office operations, supports sales staff, and coordinates appointments for families arranging burial services.

The role emphasizes discretion, empathy, and accurate record-keeping in a sensitive environment. The ideal candidate is highly organized, detail-oriented, and proficient with Microsoft Office and CRM systems, with 2+ years in administrative or sales-support roles.