Compassionate Bereavement Services Advisor

Jefferson Memorial Gardens - Trussville; Alabama; On-site; USD 42,000 - 56,000; Full time

Job summary

Jefferson Memorial Gardens - Trussville in Birmingham, AL is seeking a Family Service Counselor to advise bereaved families and assist with burial arrangements. You will communicate with client families and apply counseling skills to help them cope with loss while protecting confidentiality.

The role requires organized, compassionate professionals who can work under pressure to meet deadlines and follow company policies and procedures.

Qualifications

• Knowledge of processes, principles, and methods for selling products and services.
• Record of accomplishment in networking, developing leads, contacting referrals, setting appointments, and meeting monthly sales goals.
• Excellent interpersonal and communication skills, both in person and on the telephone.
• Highly organized, detail oriented, and excellent time management skills.
• Ability to work and make decisions under pressure and tight deadlines.

Responsibilities

• Advise bereaved families and help them make burial arrangements.
• Maintain positive communications with client families to answer questions regarding the burial process.
• Protect the confidentiality of clients' information.
• Duties must be performed consistent with company mission and values and in adherence to company policies and procedures.

Skills

Sales processes

Networking & leads

Communication

Organization

Decision under pressure

Job description

Jefferson Memorial Gardens - Trussville in Birmingham, AL is seeking a Family Service Counselor to advise bereaved families and assist with burial arrangements. You will communicate with client families and apply counseling skills to help them cope with loss while protecting confidentiality.

The role requires organized, compassionate professionals who can work under pressure to meet deadlines and follow company policies and procedures.