Compassionate Administrative Specialist & Client Support

Everstory Partners; Detroit (MI); On-site; USD 51,577,000 - 57,308,000; Full time

Benefits offered by this job

401k with Company Match

Tuition Reimbursement

Career Advancement

Employee Assistance Fund

Funeral and Cemetery Benefits

Job summary

Everstory Partners in Detroit, MI is seeking an Administrator to support our location team and customers. The role covers contract processing, banking duties, cemetery orders, file maintenance and onboarding support, with a focus on accurate records and responsive service.

You will handle multi-line phone contact, data entry, and confidential information with discretion while collaborating with team members to keep operations smooth and compliant.

Qualifications

• Basics: Multi-Line phone skills and data entry.
• Customer service skills and confidentiality.
• Ability to multitask and meet deadlines.
• High School diploma or equivalent.

Responsibilities

• Answer phones and schedule appointments.
• Assist onboarding of team members and support location leadership.
• Process contracts and verify validity before entry.
• Handle banking duties and accounts payable/receivable.
• Maintain accurate customer files and records.
• Support daily office operations and reporting.

Skills

Multi-Line phone skills

Typing 40 wpm

Data entry

Customer service

Teamwork

Education

High School Diploma

Tools

Excel

Word

Google Docs/Sheets

Job description

Everstory Partners in Detroit, MI is seeking an Administrator to support our location team and customers. The role covers contract processing, banking duties, cemetery orders, file maintenance and onboarding support, with a focus on accurate records and responsive service.

You will handle multi-line phone contact, data entry, and confidential information with discretion while collaborating with team members to keep operations smooth and compliant.