Administrative Coordinator for Grief Support

Everstory-Partners; Detroit (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D Insurance

STD Insurance

Tuition Reimbursement

Anniversary Award

Career Development

Employee Assistance Fund

Legend Award

Funeral Benefits

Referral Bonus

401k Match

Job summary

Everstory Partners in Detroit, MI is seeking a detail-oriented Administrator to join the location team. You will handle phones, scheduling, onboarding support, and a range of clerical tasks to ensure smooth daily operations.

The role emphasizes accuracy in contract processing, banking tasks, and record keeping, with opportunities to assist HR, accounts payable/receivable, and reporting. A compassionate, customer-focused approach is essential.

Qualifications

• Must have multi-line phone skills and accurate data entry.
• Excellent customer service skills and ability to maintain confidentiality.
• Strong organizational ability and ability to multitask in a fast-paced environment.
• Must possess a valid state driver’s license and have access to a vehicle for some locations.
• High School Equivalency is required.
• Minimum one-year administration or customer service experience.
• Availability to work some holidays, evenings and weekends.

Responsibilities

• Answer phones and schedule appointments, supporting location leadership.
• Process contracts and verify validity before entry.
• Handle banking duties including cash receipts and deposits.
• Maintain cemetery IOA documentation and file records.
• Coordinate onboarding tasks with HR and support accounts payable/receivable.
• Prepare deeds and certificates for Sales Management; log and process per guidelines.
• Support work orders and memorial orders; participate in daily meetings.
• Generate reports and assist with month-end processing.

Skills

Phone skills

Data Entry

Typing 40 WPM

Basic Math

Customer Focus

Teamwork

Driver's license

Education

High School Equivalency

Tools

MS Word

Excel

Job description

Everstory Partners in Detroit, MI is seeking a detail-oriented Administrator to join the location team. You will handle phones, scheduling, onboarding support, and a range of clerical tasks to ensure smooth daily operations.

The role emphasizes accuracy in contract processing, banking tasks, and record keeping, with opportunities to assist HR, accounts payable/receivable, and reporting. A compassionate, customer-focused approach is essential.