Compassionate Admin Assistant – Mental Health Program

The Children's Home; City of Binghamton (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Student Loan Reimbursement

Employee Assistance Program

Professional Development

Job summary

The Children’s Home in New York is seeking an Administrative Assistant to support the Critical Time Transition Program (CTTP) on-site. You will handle communications, scheduling, documentation, and data entry in the EHR and OMH databases, while coordinating with youth, families, hospitals, and community partners.

Key duties include maintaining accurate records, preparing reports, and ensuring timely documentation and reporting to regulatory standards.

Qualifications

• Strong administrative and clerical skills for CTTP support.
• Experience with EHR and OMH-required databases preferred.
• Ability to maintain confidentiality and professional demeanor.

Responsibilities

• Provide administrative and clerical support to the CTTP team.
• Route calls and emails, ensuring timely follow-up by staff.
• Receive, track, and route referrals to appropriate staff.

Skills

Administrative support

Microsoft Office

Communication

Record keeping

Confidentiality

Team collaboration

Education

High School Diploma / GED

Associate's or Bachelor's degree preferred

Tools

EHR systems

OMH databases

Job description

The Children’s Home in New York is seeking an Administrative Assistant to support the Critical Time Transition Program (CTTP) on-site. You will handle communications, scheduling, documentation, and data entry in the EHR and OMH databases, while coordinating with youth, families, hospitals, and community partners.

Key duties include maintaining accurate records, preparing reports, and ensuring timely documentation and reporting to regulatory standards.