PROGRAM ASSISTANT

Postgraduate-Center-For-Mental-Heal; New York (NY); On-site; USD 46,000 - 56,000; Full time

Job summary

Postgraduate-Center-For-Mental-Heal in Brooklyn, NY is seeking an on-site Administrative Support role to enhance office operations for an ACT Team. Typical hours are Monday to Friday, 9 AM to 5 PM, with focus on data entry, messaging, billing, and Medicaid enrollment tracking.

The position requires a High School Diploma with preference for associates, and experience in mental health or social services; familiarity with AWARDS and MyEvolv EMR systems is preferred.

Qualifications

• High School Diploma or equivalent required.
• Associates degree preferred.
• Experience in a mental health or social service setting preferred.
• Knowledge of AWARDS by Foothold and myEvolv by Netsmart preferred.

Responsibilities

• Data entry, answer phones and relay messages.
• Maintain daily/monthly clinical white boards with visits, medications, hospitalizations, etc.
• Submit monthly billing and update daily contact sheets; track Medicaid enrollment.
• Assist with searches for missing clients.
• Check health insurance eligibility and update EMR and billing records; report Medicaid status.
• Facilitate communication with MCOs; ensure documentation is faxed/transmitted to authorize services and medications.
• Manage petty cash and OMNY Card distribution; submit electronic check requests.
• Maintain ACT Team vehicle log.

Skills

Data entry

Phone handling

Billing coordination

Medicaid enrollment tracking

EHR familiarity

Education

High School Diploma

Associates Degree

Tools

AWARDS by Foothold

myEvolv by Netsmart

Job description

Job DetailsJob Location: 164 20th St 4C and 4D Brooklyn ACT - Brooklyn, NY 11232Education Level: 2 Year DegreeSalary Range: $50,958.18 - $50,958.18 Salary

JOB SCOPE:

This role provides administrative, reception, and coordination support to facilitate the effective operation of the office within an ACT Team. It is an on-site position (no remote work). The schedule is M-F, 9 AM to 5 PM.

ESSENTIAL FUNCTIONS:

• Data entry, answering phones and relaying accurate messages
• Maintains upkeep of daily and monthly clinical white boards with necessary and updated information for visits, medications, hospitalizations, etc.
• Works closely with the Team Leader to submit monthly billing, updating daily contact sheets, tracking Medicaid enrollment.
• Assists with conducting diligent searches for missing clients.
• Assists with conducting health insurance eligibility checks and ensuring accurate updated information is entered in the electronic medical record and on billing spreadsheet and providing team with information about consumer’s status with Medicaid Managed Care Organizations (MCOs), spend-downs, and inactive health insurance status.
• Support Team Leader, staff and psychiatrist in communication with Managed Care Organizations, ensuring documentation is faxed and transmitted to MCOs to authorize services and medications.
• Manage service dollar petty cash account in accordance with PCMH policy and procedures for distribution and reconciliation of OMNY Cards, cash and gift cards for consumer purchases.
• Manages staff petty cash and OMNY Card distribution.
• Submits electronic check requests for the program.
• Maintains ACT Team vehicle log.

QualificationsEDUCATION AND EXPERIENCE:

• High School Diploma or equivalent required, Associates Degree or college level courses preferred.
• Experience in a mental health or social service setting preferred.
• Knowledge and experience of electronic health records (specifically AWARDS by Foothold and myEvolv by Netsmart) preferred.