Mental Health Clinic Admin & Coordination Assistant

Postgraduate Center for Mental Health; Brooklyn (AL); On-site; USD 46,000 - 56,000; Full time

Job summary

The Postgraduate Center for Mental Health is seeking an Administrative Coordinator to support the ACT Team on-site in Brooklyn, NY. This role handles data entry, scheduling, billing support, and coordination with managed care organizations to ensure smooth operation of clinical services.

Responsibilities include maintaining patient records (AWARDS by Foothold and myEvolv by Netsmart), answering phones, updating boards, processing payments, and assisting the Team Leader and psychiatrist with

Qualifications

• High School Diploma or equivalent required; Associates degree preferred.
• Experience in a mental health or social-service setting is preferred.
• Knowledge of electronic health records (AWARDS by Foothold and myEvolv by Netsmart) is preferred.

Responsibilities

• Data entry, answering phones and relaying accurate messages.
• Maintains daily and monthly clinical boards with updated information for visits and meds.
• Assists with monthly billing and Medicaid enrollment tracking.
• Supports missing client searches and insurance eligibility checks.
• Communicates with MCOs to authorize services and medications.
• Manages petty cash, OMNY Card distribution, and program check requests.
• Maintains ACT Team vehicle log.

Skills

Data entry

Phone support

Billing

Medicaid enrollment

EHR systems

AWARDS Foothold

myEvolv Netsmart

Education

High School Diploma

Associates Degree preferred

Job description

The Postgraduate Center for Mental Health is seeking an Administrative Coordinator to support the ACT Team on-site in Brooklyn, NY. This role handles data entry, scheduling, billing support, and coordination with managed care organizations to ensure smooth operation of clinical services.

Responsibilities include maintaining patient records (AWARDS by Foothold and myEvolv by Netsmart), answering phones, updating boards, processing payments, and assisting the Team Leader and psychiatrist with