Transitional Coordinator

The Child Center of NY; New York (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Generous Paid Time Off

Medical/Dental/Vision Insurance

401k Pension and Employer Contribution

Job summary

The Child Center of NY is seeking a Transitional Coordinator in New York City to engage and support youth and families through the Residential Treatment Facility. This role involves collaborating with treatment teams, providing direct support, and ensuring compliance with regulations. Ideal candidates will have a Master's in human services, relevant certification, and strong communication skills. The position offers a comprehensive benefits package including medical coverage and generous paid time off.

Qualifications

• Master's Degree in human services field with at least 2 years of experience providing direct services.
• Must be over 21 years of age.
• LMSW or LMHC Certification required.

Responsibilities

• Engage and support youth and families in the RTF.
• Work hand in hand with the treatment team.
• Attend and escort youth to families’ homes and schools.

Skills

Communication

Attention to detail

Analytical skills

Relationship building

Decision-making

Flexibility

Education

Master’s Degree in human services

LMSW or LMHC Certification

Tools

Microsoft Office Suite

Job description

Company Overview

The Child Center of NY strengthens children and families with skills, opportunities, and emotional support to build healthy, successful lives. Founded in 1953, The Child Center of NY has become a powerful community presence throughout the city. With 50 locations and 100 programs in NYC’s most under‑served communities, our 1,000+ results‑oriented professionals make a difference for more than 40,000 children and their families each year.

The Child Center Residential Treatment Facility (RTF)

is a coeducational program in a warm, supportive environment that serves young people ages 12‑18 who have had multiple psychiatric hospital placements or have been involved with the juvenile justice system. It is the only downstate RTF in the state that is a dual NYS Office of Mental Health/Office of Children and Family Services facility. We never consider it too late to give young people the help they need, and we are pleased to partner with these two agencies to ensure the young people in our care have the skills and support they need to achieve long‑term success. Reflecting The Child Center’s dedication to comprehensive care, the RTF is staffed by clinical coordinators, psychiatric providers, a pediatrician, and 24‑hour nursing staff, 24‑hour youth advocates. Supports are individualized and tailored to the needs of the young people.

Position Summary

The Transitional Coordinator is responsible for engaging and supporting youth and families in the RTF from entry to through post‑discharge from the Residential Treatment Facility (RTF). The TC works hand in hand with the treatment team to bring the family into the center of the treatment and discharge process and secure all entitlements, resources and supports for youth and families necessary to ensure positive outcomes post‑discharge from the RTF.

Essential Functions

• Provide intensive hands‑on work for a caseload of youth and discharge resources/families to ensure a successful transition into the community with a focus on integrating skills learned in the RTF into the discharge setting
• Participate in clinical and treatment meetings including, but not limited to, pre‑admissions, CTPs and discharge conferences
• Attend and escort youth to families’ homes and schools to check the environment to meet the safety requirements to ensure a smooth transition
• Attend and escort youth to their community; housing referral interviews, medical or school appointments, etc
• Assess family strength & needs, assuming primary responsibility for the development and coordination of plans to address impediments to successful reunification
• Maintain a current working knowledge of local resources, referral procedures and contacts
• Effectively and efficiently navigate and communicate with systems impacting youth and families including, but not limited to, OCFS, DSS/ACS, DOE, etc
• Provide hands‑on work to educate and coach youth and families towards a working knowledge of community resources and supports with direct support and linkage to local resources in the child’s home community both throughout admission and post discharge
• Responsible for the continued scheduling and progressing of family time including transportation needs, skill building and behavior management techniques for families
• Ensures all necessary school supports and needs are met, maintaining regular contact with the RTF in‑house D75 school system
• Provide for and maintain tracking of all transitional/wrap‑around funds for clients following OMH policies, ensuring they are utilized for their intended purposes
• Ensure compliance with all OMH regulations and guidelines
• Other tasks as required

Hours

Sunday – Thursday | 10:00 AM – 6:00 PM

Flex hours may be needed depending on the day’s work

Work at least 1 weekend day out of the week

Qualifications

• Master’s Degrees in human services field with at least 2 years of experience providing direct services to or linking children with SED to services
• Must be over 21 years of age
• LMSW or LMHC Certification required
• Ability to write and communicate effectively
• Knowledge of Microsoft Office Suite (Outlook, Word, Excel, Power Point)
• Exercises independent initiative
• Strong attention to detail
• Ability to remain calm under pressure and stressful situations
• Demonstrates flexibility and patience to meet demands of the work
• Ability to influence and motivate staff
• Strong analytical skills
• Strong relationship builder (internally and externally)
• Strong decision‑making skills and resourcefulness in the performance of job duties
• Positive attitude, concern for people and community, with demonstrated presence, and self‑confidence
• Alignment with Diversity, Equity, and Inclusion principles
• Integrating the mission of the Child Center of NY into communication

What We Offer

• Generous Paid Time Off
• Medical/Dental/Vision Insurance
• 401k Pension and Employer Contribution
• Flexible Spending and Commuter Benefits Accounts
• Employer paid short‑term & long‑term disability, life and AD&D insurance
• Commuter Benefits
• Employee Assistance Program

The Child Center of NY is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law. EOE M/F/D/V