Compass Host | Full Time

Hyatt Regency; Phoenix (AZ); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Free employee meals

Discounted & Complimentary Hotel RoomN

Medical Dental and Vision Insurance (F

Retirement savings plan

Excellent training and professional开发

Opportunities to work around the world

Tuition/Wellness reimbursement

Job summary

Hyatt Regency Phoenix is seeking a friendly Greeter to welcome guests, seat them promptly, and help create a positive first impression in our full-service restaurant.

You will assist servers, ensure a courteous, efficient dining experience, and maintain a polished appearance in brand-approved uniform and name tag. Strong communication and a guest-first attitude are essential. Flexible hours including evenings and weekends are required as part of a dynamic hospitality team.

Qualifications

• Previous experience in a restaurant or hospitality role is preferred.
• Excellent communication and interpersonal skills.
• Ability to remain calm and professional in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Flexibility to work evenings, weekends and holidays.
• Positive attitude and team-oriented mindset.
• Ability to stand for long periods.

Responsibilities

• Greet and promptly recognize all guests upon arrival with a warm and friendly attitude.
• Escort guests to their assigned tables, ensuring efficient seating arrangements.
• Assist servers by providing support throughout the guests’ dining experience to ensure attentive, courteous, and efficient service.
• Maintain a professional and welcoming environment by approaching all interactions with guests and team members in a friendly, service-oriented manner.
• Uphold high standards of personal appearance and grooming, including wearing the proper uniform and name tag as per brand standards.

Skills

Communication skills

Interpersonal skills

Team player

Customer service

Stamina

Job description

Organization - Hyatt Regency Phoenix

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Greeters are responsible for welcoming and creating the first impression for guests. These individuals have the ability to influence the overall restaurant experience by their interactions that include providing table accommodations and offering menu recommendations. Greeters may be the final point of contact and have the ability to ensure guest satisfaction. If you have worked as a restaurant host or restaurant hostess, your skills are invaluable to the position of Greeter at Hyatt. Your restaurant job experience will give you the tools to be successful as a restaurant Greeter at Hyatt.

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Greeters are responsible for welcoming and creating the first impression for guests. These individuals have the ability to influence the overall restaurant experience by their interactions that include providing table accommodations and offering menu recommendations. Greeters may be the final point of contact and have the ability to ensure guest satisfaction. If you have worked as a restaurant host or restaurant hostess, your skills are invaluable to the position of Greeter at Hyatt. Your restaurant job experience will give you the tools to be successful as a restaurant Greeter at Hyatt.

View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.

Key Responsibilities

• Greet and promptly recognize all guests upon arrival with a warm and friendly attitude


• Escort guests to their assigned tables, ensuring efficient seating arrangements


• Assist servers by providing support throughout the guests’ dining experience to ensure attentive, courteous, and efficient service


• Maintain a professional and welcoming environment by approaching all interactions with guests and team members in a friendly, service-oriented manner


• Uphold high standards of personal appearance and grooming, including wearing the proper uniform and name tag as per brand standards

Why Join Hyatt Regency Phoenix

At Hyatt Regency Phoenix, colleagues are more than employees—they are valued members of our team. We offer competitive wages, career growth opportunities, training, and benefits in a supportive and welcoming environment.

Other benefits and Perks

• Enjoy free employee meals in our employee dining hall


• Discounted & Complimentary Hotel Room Nights


• Medical Dental and Vision Insurance (Full-time colleagues)


• Retirement savings plan


• Excellent training and professional development


• Opportunities to work around the world with Hyatt Hotels and Resorts


• Tuition/Wellness reimbursement, up to $1,000 a year!

Our Values: Respect | Integrity | Humility | Empathy | Creativity | Fun

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

Skills and Qualifications:

• Previous experience in a restaurant or hospitality role is preferred


• Excellent communication and interpersonal skills


• Ability to remain calm and professional in a fast-paced environment


• Strong organizational skills and attention to detail


• Ability to work flexible hours, including evenings, weekends, and holidays


• Positive attitude and a team-oriented mindset


• Ability to stand for long periods of time

This is a great opportunity to use your restaurant host or restaurant hostess job experience to begin a career at Hyatt.