Compass Host | Full Time

Hyatt Hotels Corporation; Phoenix (AZ); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Free employee meals

Discounted & Complimentary Hotel RoomN

Medical Dental and Vision Insurance

Retirement savings plan

Training and professional development

Global opportunities with Hyatt

Tuition/Wellness reimbursement

Job summary

Hyatt Regency Phoenix is seeking a friendly Greeter to welcome guests and create the first impression in our restaurant. Previous restaurant or hospitality experience is preferred, and you will assist servers and help guests have an enjoyable dining experience.

You will escort guests, maintain a professional, welcoming environment, and uphold brand standards for appearance and service. This full-time role offers competitive wages, benefits, and opportunities to grow within Hyatt Hotels and

Qualifications

• Previous experience in a restaurant or hospitality role is preferred.
• Excellent communication and interpersonal skills
• Ability to remain calm and professional in a fast-paced environment
• Strong organizational skills and attention to detail
• Ability to work flexible hours, including evenings, weekends, and holidays
• Positive attitude and a team-oriented mindset
• Ability to stand for long periods of time

Responsibilities

• Greet and promptly recognize all guests upon arrival with a warm and friendly attitude
• Escort guests to their assigned tables, ensuring efficient seating arrangements
• Assist servers by providing support throughout the guests’ dining experience to ensure attentive, courteous, and efficient service
• Maintain a professional and welcoming environment by approaching all interactions with guests and team members in a friendly, service-oriented manner
• Uphold high standards of personal appearance and grooming, including wearing the proper uniform and name tag as per brand standards

Skills

Communication

Interpersonal skills

Calm under pressure

Organizational skills

Teamwork

Flexibility

Job description

Close Inclusive Collection Job Postings Notification

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means."

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Greeters are responsible for welcoming and creating the first impression for guests. These individuals have the ability to influence the overall restaurant experience by their interactions that include providing table accommodations and offering menu recommendations. Greeters may be the final point of contact and have the ability to ensure guest satisfaction. If you have worked as a restaurant host or restaurant hostess, your skills are invaluable to the position of Greeter at Hyatt. Your restaurant job experience will give you the tools to be successful as a restaurant Greeter at Hyatt.

Key Responsibilities:

• Greet and promptly recognize all guests upon arrival with a warm and friendly attitude
• Escort guests to their assigned tables, ensuring efficient seating arrangements
• Assist servers by providing support throughout the guests’ dining experience to ensure attentive, courteous, and efficient service
• Maintain a professional and welcoming environment by approaching all interactions with guests and team members in a friendly, service-oriented manner
• Uphold high standards of personal appearance and grooming, including wearing the proper uniform and name tag as per brand standards

At Hyatt Regency Phoenix, colleagues are more than employees—they are valued members of our team. We offer competitive wages, career growth opportunities, training, and benefits in a supportive and welcoming environment. Other benefits and Perks:

• Enjoy free employee meals in our employee dining hall
• Discounted & Complimentary Hotel Room Nights
• Medical Dental and Vision Insurance (Full-time colleagues)
• Retirement savings plan
• Excellent training and professional development
• Opportunities to work around the world with Hyatt Hotels and Resorts
• Tuition/Wellness reimbursement, up to $1,000 a year!

Our Values: Respect | Integrity | Humility | Empathy | Creativity | Fun

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

Skills and Qualifications:

• Previous experience in a restaurant or hospitality role is preferred
• Excellent communication and interpersonal skills
• Ability to remain calm and professional in a fast-paced environment
• Strong organizational skills and attention to detail
• Ability to work flexible hours, including evenings, weekends, and holidays
• Positive attitude and a team-oriented mindset
• Ability to stand for long periods of time

This is a great opportunity to use your restaurant host or restaurant hostess job experience to begin a career at Hyatt.

Our family is always growing. Want to be in the know?