Guest Experience Greeter – Hospitality Host

Hyatt Hotels Corporation; Phoenix (AZ); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Free employee meals

Discounted & Complimentary Hotel RoomN

Medical Dental and Vision Insurance

Retirement savings plan

Training and professional development

Global opportunities with Hyatt

Tuition/Wellness reimbursement

Job summary

Hyatt Regency Phoenix is seeking a friendly Greeter to welcome guests and create the first impression in our restaurant. Previous restaurant or hospitality experience is preferred, and you will assist servers and help guests have an enjoyable dining experience.

You will escort guests, maintain a professional, welcoming environment, and uphold brand standards for appearance and service. This full-time role offers competitive wages, benefits, and opportunities to grow within Hyatt Hotels and

Qualifications

• Previous experience in a restaurant or hospitality role is preferred.
• Excellent communication and interpersonal skills
• Ability to remain calm and professional in a fast-paced environment
• Strong organizational skills and attention to detail
• Ability to work flexible hours, including evenings, weekends, and holidays
• Positive attitude and a team-oriented mindset
• Ability to stand for long periods of time

Responsibilities

• Greet and promptly recognize all guests upon arrival with a warm and friendly attitude
• Escort guests to their assigned tables, ensuring efficient seating arrangements
• Assist servers by providing support throughout the guests’ dining experience to ensure attentive, courteous, and efficient service
• Maintain a professional and welcoming environment by approaching all interactions with guests and team members in a friendly, service-oriented manner
• Uphold high standards of personal appearance and grooming, including wearing the proper uniform and name tag as per brand standards

Skills

Communication

Interpersonal skills

Calm under pressure

Organizational skills

Teamwork

Flexibility

Job description

Hyatt Regency Phoenix is seeking a friendly Greeter to welcome guests and create the first impression in our restaurant. Previous restaurant or hospitality experience is preferred, and you will assist servers and help guests have an enjoyable dining experience.

You will escort guests, maintain a professional, welcoming environment, and uphold brand standards for appearance and service. This full-time role offers competitive wages, benefits, and opportunities to grow within Hyatt Hotels and