Community Technician - Crisis Care & Safety (Full-Time)

Bowery Residents Committee (BRC); New York (NY); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health and dental insurance starting 1

3+ weeks vacation

12 holidays

403(b) retirement plan

Tuition assistance

Paid training opportunities

Team wellbeing

Job summary

Bowery Residents Committee (BRC) seeks a Community Technician for Parkview in Manhattan to provide direct support to individuals experiencing homelessness. This full-time role offers 37.5 hours weekly, with Saturday-Wednesday 7am-3:30pm shifts, 24/7 program coverage, and mandatory overtime.

You will be a calm, compassionate presence on each shift. You’ll perform on-site monitoring, assist with crisis de-escalation, document incidents, support safety checks, and help with meals and facility

Qualifications

• High School diploma or GED required.
• Strong communication skills and basic computer proficiency.
• Ability to remain calm under pressure and maintain professional boundaries.
• Willingness to obtain required certifications.

Responsibilities

• Maintain a safe, orderly residential environment through active monitoring and rounds.
• Engage residents using trauma-informed and de-escalation techniques.
• Respond to conflicts, safety concerns, and crises professionally.
• Screen residents and visitors while maintaining dignity and security.
• Provide emergency support (First Aid/CPR, Narcan – training provided).
• Complete documentation (logbooks, incident reports, progress notes).
• Support fire safety procedures, inspections, and compliance.
• Assist with meals, escorts, inventory, and facility upkeep.

Skills

Communication skills

Basic computer proficiency

Education

High School diploma or GED

Job description

Bowery Residents Committee (BRC) seeks a Community Technician for Parkview in Manhattan to provide direct support to individuals experiencing homelessness. This full-time role offers 37.5 hours weekly, with Saturday-Wednesday 7am-3:30pm shifts, 24/7 program coverage, and mandatory overtime.

You will be a calm, compassionate presence on each shift. You’ll perform on-site monitoring, assist with crisis de-escalation, document incidents, support safety checks, and help with meals and facility