Overnight Community Technician — Safety & Crisis Support

Bowery Residents Committee (BRC); New York (NY); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health and dental insurance starting

3+ weeks vacation

12 holidays

403(b) retirement plan

Tuition assistance

Paid training opportunities

Staff wellbeing

Job summary

Bowery Residents Committee (BRC) seeks a Community Technician for Bowery Safe Haven in Manhattan, NY. This full-time role covers overnight shifts (Friday–Tuesday, 11pm–7:30am) with mandatory overtime.

You will maintain a safe, supportive environment, apply trauma-informed care, monitor residents, and document activities for crisis intervention and case progression. Benefits include Day One health/dental insurance, paid vacation and holidays, a 403(b) plan, tuition assistance, and ongoing staff

Qualifications

• High School diploma or GED required.
• Strong communication skills and basic computer proficiency.
• Willingness to obtain required certifications.

Responsibilities

• Maintain a safe, orderly residential environment through active monitoring and rounds.
• Engage residents using trauma-informed and de-escalation techniques.
• Respond to conflicts, safety concerns, and crises professionally.
• Screen residents and visitors while maintaining dignity and security.
• Provide emergency support (First Aid/CPR, Narcan – training provided)
• Complete documentation (logbooks, incident reports, progress notes)
• Support fire safety procedures, inspections, and compliance
• Assist with meals, escorts, inventory, and facility upkeep

Skills

Communication skills

Computer proficiency

Education

High School diploma or GED

Job description

Bowery Residents Committee (BRC) seeks a Community Technician for Bowery Safe Haven in Manhattan, NY. This full-time role covers overnight shifts (Friday–Tuesday, 11pm–7:30am) with mandatory overtime.

You will maintain a safe, supportive environment, apply trauma-informed care, monitor residents, and document activities for crisis intervention and case progression. Benefits include Day One health/dental insurance, paid vacation and holidays, a 403(b) plan, tuition assistance, and ongoing staff