Community Technician: Crisis Support & Trauma-Informed Care

Bowery Residents Committee (BRC); New York (NY); Vor Ort; USD 22.000 - 31.000; Vollzeit

Benefits dieser Stelle

Health and dental insurance starting 1

3+ weeks vacation

12 holidays

403(b) retirement plan with employer

Tuition assistance

Paid training

Zusammenfassung

Bowery Residents Committee (BRC) in Manhattan, NY seeks a Community Technician to support residents experiencing homelessness. This full-time, 37.5-hour position includes morning, evening, and overnight shifts with mandatory overtime, focusing on safety, de-escalation, and trauma-informed care.

You'll document incidents, assist with meals and escorts, participate in trainings, and pursue qualifications like CPR/First Aid and Narcan.

Qualifikationen

• High School diploma or GED required.
• Strong communication skills and basic computer proficiency.
• Ability to stay calm under pressure and maintain professional boundaries.
• Willingness to obtain required certifications.
• Preferred: experience with homelessness, mental health, or substance use populations.
• Preferred: Security Guard license or similar certifications.
• Bilingual candidates encouraged to apply.

Aufgaben

• Maintain a safe, orderly residential environment through active monitoring and rounds.
• Engage residents using trauma-informed and de-escalation techniques.
• Respond to conflicts, safety concerns, and crises professionally.
• Screen residents and visitors while maintaining dignity and security.
• Provide emergency support (First Aid/CPR, Narcan – training provided).
• Complete documentation (logbooks, incident reports, progress notes).
• Support fire safety procedures, inspections, and compliance.
• Assist with meals, escorts, inventory, and facility upkeep.

Kenntnisse

Empathy

Crisis intervention

Trauma-informed care

Communication skills

Basic computer skills

Bilingual

Ausbildung

High School diploma or GED

Jobbeschreibung

Bowery Residents Committee (BRC) in Manhattan, NY seeks a Community Technician to support residents experiencing homelessness. This full-time, 37.5-hour position includes morning, evening, and overnight shifts with mandatory overtime, focusing on safety, de-escalation, and trauma-informed care.

You'll document incidents, assist with meals and escorts, participate in trainings, and pursue qualifications like CPR/First Aid and Narcan.