Community Resource Navigator — Field Outreach & Support

4C Health; Kokomo, Tipton (IN, IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Four-day work week

Health insurance options

HSA contributions

Tuition assistance up to $10,000

Birthdays off paid

Mileage reimbursement

Dental and Vision

403(b) retirement plan

Job summary

4C Health in Kokomo, IN is seeking a Community Navigator to connect individuals and families with behavioral health services and social supports in community settings and outreach events.

This non-clinical role focuses on reducing barriers to care, assisting with benefits enrollment, and linking clients to housing, transportation, and other SDOH resources while building strong partnerships with local organizations.

Qualifications

• Bachelor’s degree in social services, psychology, or related mental health field preferred.
• Associate’s degree with two years’ experience, or high school diploma with five years’ experience in mental health, social services, or related field accepted.
• At least 2 years of experience in a case management or community-based role.

Responsibilities

• Conduct field-based outreach to connect with individuals in community settings, including housing projects, veteran groups, schools, and local events.
• Conduct thorough assessments of individuals' needs and resources to determine the best course of action.
• Act as a liaison between individuals and community resources, such as healthcare providers, government agencies, and non-profits.
• Serve as a visible and approachable presence at community events, community meetings, and gatherings to share resources and strengthen partnerships.
• Provide on-site navigation support, including screening for MH/SUD needs and linking individuals to appropriate services.
• Assist individuals with enrollment in benefits and entitlements (e.g., Medicaid, SNAP, disability supports) and connect them to SDOH resources (housing, food, transportation, utilities, etc.).
• Collaborate with local organizations, tribal representatives, and veteran groups to address unique needs and expand access to care.
• Follow up with clients in the field to ensure successful connection to services and address barriers that may arise.
• Document all outreach contacts, referrals, and follow-up outcomes in compliance with agency and regulatory standards.
• Respond to stakeholder communications within 24 hours of receipt.
• Meet assigned productivity and outreach goals.

Education

Bachelor’s degree in social services, psychology, or related mental health field

Associate’s degree with two years’ experience, or high school diploma with five years’ experience in mental health, social services, or related field accepted

Job description

4C Health in Kokomo, IN is seeking a Community Navigator to connect individuals and families with behavioral health services and social supports in community settings and outreach events.

This non-clinical role focuses on reducing barriers to care, assisting with benefits enrollment, and linking clients to housing, transportation, and other SDOH resources while building strong partnerships with local organizations.