Community Health Navigator

Cook County Government; Chicago (IL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Pension Plan

Job summary

Cook County Health seeks a Community Resource Navigator to support care coordination for members in homes, offices, or hospitals throughout Cook County. You will advocate, navigate the healthcare system, and help reduce barriers to care under supervision.

The grant-funded position requires health outreach and care coordination with education, scheduling, and referrals, including follow-ups to close gaps in care.

Qualifications

• High School Diploma or GED required; proof at interview.
• 1 year of health care or community-based social services experience with health risk screenings or health education.
• Valid Illinois driver’s license and mandatory vehicle insurance; proof at interview.
• 1 year of experience with software and computers, including data entry and Microsoft Office.

Responsibilities

• Completes health risk screenings and documents responses.
• Educates members on how to maximize health system interactions.
• Schedules appointments, referrals to community resources, and follows up to close care gaps.
• Assists with applications to DRS/DOA/HDM; mails/emails confirmations for care coordination.
• Links members to appropriate programs via CBSWCC; performs outreach to locate members.
• Interfaces with payers to validate service authorization and maintains PHI privacy.

Skills

Communication skills

Microsoft Outlook

Time management

Prioritization

Documentation

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Cook County Health seeks a Community Resource Navigator to support care coordination for members in homes, offices, or hospitals throughout Cook County. You will advocate, navigate the healthcare system, and help reduce barriers to care under supervision.

The grant-funded position requires health outreach and care coordination with education, scheduling, and referrals, including follow-ups to close gaps in care.