Community Health Navigator: Access & Enrollment Advocate

Neighborhood Health Clinics Inc; Fort Wayne (IN); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Neighborhood Health in Fort Wayne, IN is seeking a Community Health Navigator to support patients with enrollment, navigation of resources, and trauma-informed care. This regular full-time role offers a meaningful way to help the community access affordable health services.

The Navigator will build trusting relationships, assist with enrollment, conduct in-reach activities, and coordinate with medical staff to improve access to care.

Competenze

• Minimum of one year experience working with the public in a customer service or general office role.
• At least two years of relevant driving experience within the past five years required.
• Must be dependable and responsible for performance and commitments.

Mansioni

• Establishes trusting relationships with patients and their families while providing general support and encouragement from a trauma-informed care perspective.
• Conducts "in-reach" activities with current health center patients to help patients navigate and access community resources and adopt healthy behaviors.
• Conduct communication and follow up for medical personnel and the health organization.
• Provide enrollment assistance (including but not limited to completing coverage applications, gathering required documentation, and troubleshooting the enrollment process) for uninsured children and adults to access subsidized, low-cost and/or free health insurance programs.

Conoscenze

Customer service

Office experience

Driving experience

Formazione

High School diploma or GED

Associates or Bachelors degree in related field preferred

Community Health training program

Descrizione del lavoro

Neighborhood Health in Fort Wayne, IN is seeking a Community Health Navigator to support patients with enrollment, navigation of resources, and trauma-informed care. This regular full-time role offers a meaningful way to help the community access affordable health services.

The Navigator will build trusting relationships, assist with enrollment, conduct in-reach activities, and coordinate with medical staff to improve access to care.