Community Programs Coordinator - Front Desk & Intake

High Profile, Inc.; Dallas (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

High Profile, Inc. partners with a Dallas non-profit to strengthen the community through career resources and training. They seek a Community Program Administrator (Contract-to-Hire) to manage the welcoming experience and daily operations of the career development facility.

You will greet participants, coordinate service flow, and ensure supportive guidance from the moment they walk in. The role emphasizes front-desk leadership, data integrity, and collaboration with career navigators and

Qualifications

• 2+ years in administrative/front-office roles or customer navigation in non-profit or social services settings.
• Strong written and verbal communication with diverse populations.
• Bilingual ability (English/Spanish) preferred, comfortable with front-desk interactions.
• Proficiency in Microsoft Office and basic data entry with privacy compliance.

Responsibilities

• Greet participants and serve as front-of-house hub for the career development center.
• Coordinate intake, sign-in, and handoffs to internal specialists and workshops.
• Field calls and manage central email inbox, schedule participant appointments.
• Maintain reception area, calendars, and printed resources for events.
• Enter data into case management software and protect confidentiality.
• Support workforce leadership with office tasks and inventory management.

Skills

Administrative experience

Customer navigation

Communication skills

Empathy

Bilingual Spanish (preferred)

Education

High school diploma or GED

Tools

Microsoft Office

CRM / case management software

Job description

High Profile, Inc. partners with a Dallas non-profit to strengthen the community through career resources and training. They seek a Community Program Administrator (Contract-to-Hire) to manage the welcoming experience and daily operations of the career development facility.

You will greet participants, coordinate service flow, and ensure supportive guidance from the moment they walk in. The role emphasizes front-desk leadership, data integrity, and collaboration with career navigators and