Community Navigator & Front Desk Lead

Tulsa Community Foundation; Tulsa (OK); On-site; USD 40,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement contributions

Employer-paid life insurance

401(k) employer contributions

Job summary

JusticeLink, LLC is seeking a Community Reception Coordinator in Tulsa to welcome clients, manage front-desk operations, and connect visitors with co-located programs and services.

The role requires strong interpersonal skills, attention to detail, and proficiency with office software. You will be the first contact for those navigating the criminal-legal system in a busy, supportive environment.

Qualifications

• Education: High school diploma or GED preferred.
• Experience: Prior experience with criminal-legal system impacted clients and/or engaging diverse populations in social services is preferred.
• Lived experience navigating criminal justice systems is highly valued in this role.

Responsibilities

• Create a trusting, comfortable, and inclusive environment for individuals involved in the criminal-justice system (JusticeLink and Courthouse locations).
• Welcome and direct visitors and clients.
• Connect clients to co-located programs and providers.
• Dispense and track basic-need resources.
• Coordinate transportation for clients.
• Coordinate with Court Navigators.
• Responds to and resolves administrative inquiries and questions.
• Maintains office and program supplies and inventory accuracy.
• Coordinate the maintenance of the office structure and equipment with vendors.
• Assist in submitting and tracking expenses, invoices and receipts.
• Research and collect information.
• Other duties as assigned including those required to fulfill activities in support of JusticeLink operations.

Skills

Interpersonal skills

Customer service

Microsoft Office

Google Workspace

Attention to detail

Task management

Smartphone usage

Problem solving

Education

High school diploma or GED

Tools

Microsoft Office

Google Workspace

Job description

JusticeLink, LLC is seeking a Community Reception Coordinator in Tulsa to welcome clients, manage front-desk operations, and connect visitors with co-located programs and services.

The role requires strong interpersonal skills, attention to detail, and proficiency with office software. You will be the first contact for those navigating the criminal-legal system in a busy, supportive environment.