Community Outreach & Care Navigator

St. Luke’s University Health Network; Allentown (Lehigh County); On-site; USD 42,000 - 64,000; Full time

Job summary

St. Luke’s University Health Network is seeking a Care Management Outreach Coordinator to help patients and their families access community resources and adopt healthy behaviors.

The role emphasizes in-person home visits, community outreach, and telehealth support, with a focus on assisting patients through integrated care management and social support. The position involves coordinating with care managers, building community partnerships, and advocating for individuals while maintaining

Qualifications

• High School diploma with 3 years' patient care or community resource experience.
• Associate degree with 2 years' patient care or community resource experience preferred.
• Valid driver's license and reliable transportation.

Responsibilities

• Assist care plan tasks and navigate social determinants of health barriers.
• Develop and maintain relationships with community agencies and resources.
• Provide in-person home visits, community visits, and telephonic outreach.
• Screen for home safety and health concerns and assess eligibility for services.
• Document thoroughly in the electronic medical record and support telehealth activities.

Skills

Care coordination

Community outreach

Health coaching

Telehealth support

Patient engagement

Education

High School Diploma/GED

Associate degree (preferred)

Tools

MyChart

Job description

St. Luke’s University Health Network is seeking a Care Management Outreach Coordinator to help patients and their families access community resources and adopt healthy behaviors.

The role emphasizes in-person home visits, community outreach, and telehealth support, with a focus on assisting patients through integrated care management and social support. The position involves coordinating with care managers, building community partnerships, and advocating for individuals while maintaining