Community Operations & Resident Experience Manager

Greystar; Destin (FL); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Paid time off

Sabbatical

401(k) match

Parental leave

Employee assistance program

Housing discount

Job summary

Greystar is seeking a Community Operations Manager to oversee day-to-day operations across office, concierge, payroll, maintenance, and accounting for a Garden community. You will ensure compliant operations, manage resident services, and drive service excellence throughout residents’ stays.

You will lead budgeting and revenue management, review financial statements, approve vendor invoices, oversee leasing processes, supervise staff, and foster strong owner relationships while enhancing

Qualifications

• Budget development and financial analysis input
• Revenue management and rent/fee oversight
• Vendor management and contract payments
• Lease enforcement and resident relations

Responsibilities

• Develop budgets and forecast financial performance
• Set rent rates and ensure timely collection of rents and fees
• Approve vendor invoices and manage accounts payable
• Oversee property maintenance, safety, and appearance
• Supervise staff and train employees
• Manage client/owner relationships and provide performance updates
• Design programs to improve resident events and experiences

Job description

Greystar is seeking a Community Operations Manager to oversee day-to-day operations across office, concierge, payroll, maintenance, and accounting for a Garden community. You will ensure compliant operations, manage resident services, and drive service excellence throughout residents’ stays.

You will lead budgeting and revenue management, review financial statements, approve vendor invoices, oversee leasing processes, supervise staff, and foster strong owner relationships while enhancing