Community Office & Events Coordinator

Sun Communities & Sun Outdoors; Banning (CA); On-site; USD 41,600 - 43,680; Full time

Benefits offered by this job

Medical coverage

Dental & Vision plans

On-site fitness center

401(k) with Sun matching

Job summary

Sun Communities & Sun Outdoors is seeking an Office Coordinator in California to handle routine office duties and administrative tasks within the community. You will assist with planning and coordinating resident events and activities while supporting daily operations.

The role requires 2 years of administrative experience, NetSuite familiarity, and strong communication and customer service skills. A valid driver's license and professional appearance are expected.

Qualifications

• High School Diploma or GED is required.
• 2 years in administrative experience is required.
• 6 months in NetSuite is preferred.
• 6 months in property management office experience is preferred.
• Excellent written and verbal communication skills are required.
• Strong customer service skills are required.
• Excellent problem solving skills are required.
• Intermediate computer proficiency is required.
• Professional appearance is required.
• Must have a valid driver's license.

Responsibilities

• Greets and establishes rapport with guests, current and prospective residents.
• Fields community comments, suggestions and complaints to the Community Manager.
• Prepares and distributes resident and community communications.
• Collects and posts resident security deposits, processing fees, rent, inspection or other fees in Yardi; records in proper accounts and issues receipts.
• Completes and reconciles community reports, including accounting, traffic, and activity reports.
• Performs general administrative functions: answering phones, typing, copying, faxing, filing.
• Reviews and codes invoices and statements for Community Manager approval.
• Schedules clubhouse rentals and processes rental fees.
• Ensures office supplies are stocked and processes supply orders.
• Makes collection calls for site rent payments and submits bad debt files to collections.
• Processes resident move-ins and move-outs per Operations Manual.
• Assists with planning and coordinating resident relations events and activities.
• Assists with preparation of marketing materials for homes for sale and community events.
• Refers all sales prospects to the Community Manager and enters prospect info into Yardi.
• Assists prospective residents by checking Sun Homes inventory and showing homes.
• Forwards Sun Homes customer service requests to the Community Manager.
• Completes new move-in incentive requests for non-Sun Homes deals.
• Coordinates with the underwriting team for approvals on applicants; tracks approvals/denials.
• Maintains petty cash and records expenditures.
• Prepares bank deposit slips and deposits funds; makes daily bank runs.
• Other duties as assigned.

Skills

Excellent written and verbal comms

Strong customer service

Excellent problem solving

Intermediate computer proficiency

Professional appearance

Driver's license

Education

High School Diploma or GED

Tools

NetSuite

Job description

Sun Communities & Sun Outdoors is seeking an Office Coordinator in California to handle routine office duties and administrative tasks within the community. You will assist with planning and coordinating resident events and activities while supporting daily operations.

The role requires 2 years of administrative experience, NetSuite familiarity, and strong communication and customer service skills. A valid driver's license and professional appearance are expected.